The sale is just the beginning. For Long Island businesses, we're your benefits partner for everything that comes after—employee changes, billing issues, compliance questions, and the dozen other things that come up throughout the year.
The difference between going direct and working with a local broker
New hire starting Monday? Call the carrier's 1-800 number. Wait on hold. Navigate the phone tree. Explain your situation to someone who's never heard of your company. Hope they process it correctly. Repeat for every change, every question, every issue—all year long.
New hire starting Monday? Shoot us an email, text, or call. We handle it. Same day. We know your plan, your business, and your people. No hold music. No explaining your situation from scratch. Just someone in Melville who picks up the phone and gets it done.
From full support to light-touch backup—your call
Don't have a dedicated HR person? We provide HR software to manage the administrative side, and we handle all the carrier-facing work directly.
Have an office manager or HR person? We work alongside them—they handle internal stuff, we handle the carriers and the complex questions.
Your team handles day-to-day, but you want an expert in your corner for the tricky situations and annual renewals.
The stuff that comes up throughout the year—and how we handle it
Email us the new hire info. We enroll them with all carriers, verify everything's set up correctly, and confirm back to you. Usually same day.
Text us when someone leaves. We process the termination, handle COBRA notices, and make sure you're not paying for coverage you don't owe.
Employee's claim denied? Doctor visit coded wrong? We call the carrier, advocate for your employee, and get it resolved. They don't have to fight the insurance company alone.
We audit your carrier invoices every month. Find a charge for someone who left three months ago? We catch it, get the credit, and make sure it doesn't happen again.
Employee getting married? Having a baby? We walk them through their options, process the changes, and make sure dependents are added correctly.
"Is this covered?" "Which doctor should I see?" "How does my deductible work?" Your employees can call us directly. We explain it in plain English.
Employee needs to take PFL? We help them understand their rights under New York law, assist with the paperwork, and coordinate with the carrier.
"Can we do this?" "Are we required to do that?" We answer the routine stuff immediately—and for complex ERISA questions, we have attorney access.
Benefits compliance can get complicated fast. ERISA regulations, IRS rules, DOL requirements—one wrong step and you're exposed to penalties or lawsuits.
We handle the routine compliance questions ourselves. But when something complex comes up—a plan document review, a DOL audit, a tricky legal question—our clients get access to an ERISA attorney who specializes in employee benefits law.
You don't have to find a lawyer who understands benefits. You don't have to pay hourly rates for basic questions. It's a resource that comes with working with us.
Plan document review and updates. Wrap document preparation. DOL audit support. Compliance opinion letters. Complex ERISA questions. Fiduciary responsibility guidance.
For Nassau and Suffolk County employers, this kind of access usually requires an expensive retainer. Through Benton Oakfield, it's included.
Email, text, or call—we respond the same day
When you reach out, you get a person in Melville who knows your business—not someone reading from a script in another time zone. That's what working with a local Long Island broker actually means.
