When employees have benefits problems, they call us—not your office.
Claims issues, billing confusion, coverage questions, finding in-network care. We handle the employee benefits problems that would otherwise land on your desk. Fewer disruptions for you, better support for your team.
Employees get real help. You get fewer interruptions.
Our claim resolution assistance experts don't want you or your employees on hold with carriers trying to find solutions. We know who to contact and will lead all claims and billing issues you and your team may have.
Keep your employees informed about their benefits options with comprehensive education programs. We ensure everyone understands their coverage and how to make the most of their benefits.
Employees need help finding in-network providers, understanding what's covered, or figuring out the best option for their situation. We help them navigate the system so they get the care they need.
Navigating insurance claims can be frustrating and time-consuming. Our dedicated advocacy team takes that burden off your shoulders, handling all communications with carriers so you can focus on what matters most.
Most employees don't really understand their health plan. They don't know what's covered, what their deductible means, or when to use urgent care vs. the ER. That confusion leads to bad decisions and questions landing on your desk.
"My employees used to come to me with every benefits question. Now they call Benton Oakfield first, and most of the time I never even hear about it."
We help employees understand their coverage during enrollment and throughout the year—so they make better decisions and ask fewer questions.
Learn MoreWe become your employees' first call for benefits questions
Employees reach a real person who can help—not a call center queue. Most issues resolved within 24 hours.
We know your specific plan details—deductibles, networks, covered services. No generic answers.
Every question we answer is one that doesn't interrupt your day. You focus on running the business.
